1. General Policy

At EDUVERSE, we aim to provide reliable and quality educational services through our Coaching Institute, Study Hall and Home Tutor services. Payments made through our website are processed securely through our authorized payment gateway.

2. Coaching Institute

Fees paid for coaching courses are generally non-refundable once the enrollment has been confirmed and the course has commenced. Any refund request made before the commencement of the course may be considered on a case-by-case basis.

3. Study Hall

Study Hall reservation and renewal payments are generally non-refundable once the reservation period has started. If a payment is deducted from your account but the reservation is not successfully created, the amount may be refunded after verification of the transaction.

4. Home Tutor Registration

The Home Tutor registration fee is generally non-refundable once the registration and payment have been successfully completed. In case of a failed or duplicate transaction, the amount may be refunded after verification.

5. Failed or Duplicate Payments

If your bank account or payment method has been debited but the transaction is shown as failed or incomplete on EDUVERSE, please contact us with the transaction details. After verification, eligible amounts will be refunded through the original payment method.

6. Refund Processing Time

Once a refund is approved, the amount will be processed through the original payment method. The time taken for the amount to appear in your account may depend on the payment gateway, bank, or financial institution.

7. How to Request a Refund

For refund-related queries, please contact EDUVERSE and provide the following information:

• Full Name
• Registered Username or Email
• Payment Date
• Amount Paid
• Payment/Transaction ID
• Reason for the refund request

8. Policy Changes

EDUVERSE reserves the right to update or modify this Refund Policy when necessary. Any changes will be published on this page.